Privacy policy

This policy explains what personal data BrightMindNerds.com ("we") collects, why, and your choices. Contact us at brightmindnerds@gmail.com with any questions.

Data we collect

• Account data: your name, email address and a securely hashed password. If you sign in with Google, Microsoft (Outlook), Facebook or Apple, we receive your name, email address and an account identifier from that provider. We never receive your password for those services.
• Order data: assignment details, instructions, messages and files you or your writer upload.
• Technical data: IP address, browser type and pages visited, used for security, fraud prevention and to keep you signed in (essential cookies).
• Advertising data (only with your consent): if you accept cookies, we use the Meta Pixel and Meta Conversions API to measure how our ads perform. These may process your IP address, browser information and a hashed (encrypted) version of your email address.

How we use your data

• To create and secure your account and deliver the services you order
• To let you communicate with your writer or tutor
• To process payments and prevent fraud
• To measure and improve our website and advertising (with consent)

Sharing

We don't sell your personal data. Writers see only your first name and the details of orders they bid on or are hired for. We use service providers for hosting, payments, scheduling (Calendly) and, with your consent, advertising measurement (Meta). These providers only process data on our behalf.

Retention

We keep account and order data while your account is active and as long as needed for legal, tax and dispute purposes. Then we delete or anonymize it.

Your rights

You can ask to access, correct, export or delete your personal data, and you can withdraw your cookie consent at any time by clearing your browser's site data. Email brightmindnerds@gmail.com.

Data deletion instructions

To delete your account and associated data, including data received through Google, Microsoft, Facebook or Apple sign-in, email brightmindnerds@gmail.com from your account's email address with the subject "Delete my account". We'll confirm deletion within 30 days. You can also remove our app from your Google, Microsoft, Facebook or Apple account settings at any time.

Security

We use encrypted connections (HTTPS), hashed passwords, protection against cross-site request forgery, rate limiting and strict access controls on orders and files.

Children

Our services are not directed to children under 13, and we don't knowingly collect their data.